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FAQs

ATM/Debit Card

Q: My ATM/Debit Card has been lost or stolen. What should I do?
A: To report a lost or stolen Town & Country Bank ATM or Debit Card, call Fifth Third Bank at 800-528-2273.

Q: What is the difference between an ATM and Debit Card?
A: A Town & Country Bank ATM card can be used to withdraw cash at automatic teller machines world-wide. Transactions made at a Town & Country Bank ATM machine have no transaction fees. A Town & Country Bank Debit card can be used just like an ATM card at automatic teller machines world-wide. In addition, our Town & Country Bank Debit card can be used to pay for purchases anywhere that accepts MasterCard. The funds for these transactions are taken directly out of your checking account with no fees or interest charges.

Q: Which automatic teller machines will accept my Town & Country Bank ATM/Debit card?
A: A Town & Country Bank ATM/Debit card can be used at any automatic teller machine world-wide that accepts Discover/Novus, Mastercard, American Express, Cirrus, Pulse, Visa and Plus.

Q: How can I avoid transaction fees with my card?
A: You can use your Town & Country Bank ATM/Debit card at any one of our 10 ATM locations without transaction fees. If you withdraw cash from another institution's ATM, you may be charged a foreign transaction fee by that institution and Town & Country Bank.

Q: How much does Town & Country Bank charge for an ATM or Debit card?
A: Town & Country Bank is pleased to offer our ATM and Debit cards at no charge to our customers.

Q: At what age can I receive an ATM/Debit card for my account?
A: You must be 18 years of age or older to be eligible to apply for an ATM/Debit card.

Q: Will I automatically receive a debit card when I open my account?
A: Debit cards are subject to approval. Please contact your local Town & Country Bank for specific approval guidelines.
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